Last updated: September 2026. This policy explains how The Heights Private Limited ("we", "us"), including both our Infra and Travel divisions, collects, uses and protects information you share with us through this website.
When you submit an enquiry, trip-planning form, project brief or contact request, we collect the details you provide — typically your name, phone number, email address, WhatsApp number, and details relevant to your enquiry such as travel dates, number of travelers, destination interests and budget for The Heights Travel, or project type, location, timeline and budget for The Heights Infra.
We use this information solely to respond to your enquiry, prepare a quote or itinerary, and communicate with you about your project or trip. We do not sell your information to third parties.
Enquiry details are stored securely and retained only as long as needed to assist with your project or trip and for reasonable record-keeping afterward.
We may use third-party services such as WhatsApp and Google Maps to help communicate with you or display location information. These services have their own privacy policies governing the data they process.
You can request access to, correction of, or deletion of your information at any time by contacting us at support@theheights.in.
Questions about this policy can be sent to support@theheights.in or by phone at +91 70062 98016.